Data We Collect and Why We Use It
We collect the information you provide when registering — your name, contact details, and account credentials. When you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, our payment processor logs the transaction reference and amount; we do not store your full wallet credentials
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on our servers. We also record your device type, browser session data, and IP address to detect unusual login activity and keep your account from being accessed without your knowledge. Where you use DuitNow or FPX transfers, the bank reference number is retained for reconciliation purposes
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only. We do not sell, rent, or share your personal data with unrelated third parties for marketing purposes. Data shared with our payment partners is limited strictly to what those processors need to complete your transaction. Retention periods depend on the type of data: active account
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data is held while your account remains open; transaction records are kept for the period required under applicable laws in jurisdictions where the service operates. Access to this service depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.